Is there a fee if I cancel my appointment?
It depends. Please see the chart below.
| Type of service | No fee | Partial fee | Full fee |
| Individual services (1:1 with a clinician) | Cancel at least 24 hours before the start of your appointment No fee | Cancel between 3 to 24 hours before the start of your appointment Fee: 50% of the cost of your appointment | Cancel less than 3 hours before the start of your appointment[1] OR do not show up for an appointment Fee: 100% of the cost of your appointment |
| Developmental paediatrics medical care | Cancel at least 48 hours before the start of your appointment No fee | Cancel between 3-48 hours before the start of your appointment Fee: $75.00 | Cancel less than 3 hours before the start of your appointment OR do not show up for an appointment Fee: $100.00 |