To our dear clients and their families,
It is with great sadness that we notify you that ISAND will be suspending its services to the community effective November 30, 2022.
We want you to know this decision did not come lightly. Over the last couple of years, we have struggled to keep our service model viable. In the face of global economic changes and significant staffing shortages, ISAND is in a difficult operational position.
Our top priority has always been, and will always be, you. For the past 10 years, we have focused on providing high quality care to children and young adults. We will continue to do that while our community navigates this transition.
Over the next few weeks, we will share information to help you identify new providers and to facilitate the transition of the services that you receive at ISAND. Our goal is to do this while minimizing disruption to the care and support you need. Our team will work with you to facilitate the transfer of your care, transmit your files to your new provider, and to support you in your future care planning as well as we can. We appreciate your patience as we work collectively to ensure a smooth transition.
In the meantime, should you have any questions or concerns, you may reach me at firstname.lastname@example.org.